Welcome to Vickyheldan! We highly value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services through our website, applications, and other related services (collectively referred to as the “Services”). By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide you with a seamless and personalized experience:

• Personal Information: This includes your name, email address, phone number, and shipping address that you provide when you register an account or make a purchase.

• Payment Information: When you make a purchase, we collect payment details such as credit/debit card information and billing address to process transactions securely.

• Usage Information: We collect data on how you interact with our Services, including your browsing activity, products viewed, and preferences.

• Device Information: We may collect information about the devices you use to access our Services, including IP address, browser type, operating system, and device identifiers.

2. How We Use Your Information

We use the collected information to:

• Provide and improve our Services.
• Process your orders and transactions.
• Communicate with you, including order updates and promotional offers.
• Personalize your experience and recommend products based on your preferences.
• Analyze and improve our Services, including troubleshooting issues and enhancing security.

3. Information Sharing

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with:

• Service Providers: We engage with trusted third-party service providers to help us operate our business and improve our Services.
• Legal Requirements: We may disclose your information when required by law or in response to valid legal requests.

4. Your Choices

• You can update and manage your account information through your profile settings.
• You can opt-out of receiving promotional emails by following the unsubscribe instructions in the email.
• You can disable cookies through your browser settings, but this may impact your experience using our Services.

5. Security

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children.

7. Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any significant changes via email or through our Services.

8. Contact Us

If you have any questions, concerns, or requests related to your privacy, please contact us at:

Email: [email protected] 

Address: No 6 Adewunmi Adebimpe Drive, Lekki 1, Lagos. Nigeria Phone: 09099747009

Thank you for choosing VickyHeldan. Your privacy is important to us.